Give us some context. When did you both join Crockett & Jones?
Nathan: I joined seven years ago – I’ve given my youth to this place! I would have been 22 or 23-years-old. I previously owned some shoes from another well-known maker, which was my first experience of Goodyear-welted shoes and most certainly my first steps towards owning a pair of Crockett & Jones. I applied to Crockett & Jones in 2012, because I admired the company’s values; quality, understatement, and the fact that it’s family run.
Dan: I joined in August 2014. Previously, I worked in House of Cashmere on the Burlington Arcade, across the way. While working there, I bought my first pair of Crockett & Jones shoes in the Burlington Arcade shop; Cavendish in Polo Brown Suede, and I got hooked. When a role came up in the Burlington Arcade store I applied and got the job, and after three months there transferred to 92 Jermyn Street.
Is there such a thing as an average day at No.92?
N: Not really, our work is too varied to become routine. I love working with the product we have here; our collections are so broad that you can’t ever get bored. The clients make this job special too – you get a real insight into someone’s personality when they use our made-to-order programme.
D: Nope, quite the opposite. We meet so many customers from different parts of the world in this job; meeting colourful characters is one of the most enjoyable parts of what we do. You’d think that on Jermyn Street our customers are primarily older gentlemen, but we have a younger customer visiting us too. We get a lot of guys coming to buy shoes because they’ve had a pair of C&Js handed down by their father, which is always lovely to hear.
Any stand-out stories serving customers in the shop then?
N: We had a gentleman come in and order fuchsia suede Chelsea boots with white gussets around a year ago. When we first released that suede colour I thought, ‘who is ever going to order that?’ And yet, once that gentlemen had ordered his pair, another customer came in and ordered exactly the same thing just a few months later. So, there are two strangers out there with the same fuchsia suede Chelsea boots on! In the shop, we all wonder if they’ll ever meet…
D: I remember when we made Daniel Craig’s shoes for Spectre and Skyfall, we were swamped with James Bond fans for months afterwards – way more than we expected. That was a fun time in the shop. We couldn’t keep the styles Craig wore in-stock, and none of us expected the kind of response we had.
Now, the impossible question: if you could only own one pair of C&Js, what would they be?
N: The stereotypical answer is a pair of versatile black Oxfords like the Connaught, but I’m not going to say that. Instead, for me, the most useful shoes we make are the Cavendish tassel loafer – nothing could be easier to wear. The Cavendish is understated, but it just has a touch of flair to it.
D: I think it’s the Galway boot for me; they’re similar to the Coniston but they’re made on the 325 last, which is the best fitting last for my feet. It’s a rustic boot, but easy to dress up or down. Mine have worn-in beautifully too.
And finally, have you got your eyes on anything from the new season collection?
N: I’m a big fan of the Ross boot in Hurricane Hide, with its green suede collar. I’ve been holding out for the company to make a pair of really heavy duty boots like these, and finally, we have.
D: It’s the new season Pembroke brogues in Cordovan for me – all four colours, the black, dark brown, burgundy and the whisky look really sharp – I think a lot of C&J staff have got their eyes on these.