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Crockett & Jones

Retail Reopening

Retail Reopening

After what has been one of the most testing times in our lifetime, we are delighted to announce that we will be re-opening our UK retail stores (London & Birmingham) from Monday June 15th. Our staff are eager to get back to work and to their customers again. Whilst we are in no doubt that trading will seem strange to begin with, our staff remain committed to providing you with a warm and welcoming environment, as has always been the case at Crockett & Jones.

We are working to a number of safety measures that closely follow Government guidelines so that you will have peace of mind when visiting our stores, to be served once again by our team of knowledgeable professional staff. We care deeply about our employees, customers and their families and kindly ask that these measured are respected and adhered to at all times. If for any reasons you feel uncomfortable, please speak with a member of our staff.

Retail Store Safety Measures

Hand Sanitiser Gel will be available on entering all our stores.

All appliances including telephones, credit card machines and keyboards will be sanitised after each use.

We will be controlling the number of customers in store at one time to make sure everyone is comfortable and safe and can adhere to the social distancing measures. This may result in a short wait in our controlled queuing system outside of the store.

Even with the 2-meter social distancing rule, we will continue to make sure your C&J retail experience is upheld with our usual professionalism, kindness and courteous approach (with a sanitised shoe horn!)

We want to make sure customers feel at ease when trying shoes on, so we are enforcing a 48-hour quarantine period on all tried on products, which will be sprayed with an anti-bacterial product, then kept in a secure storage area before being returned to our stock.

We look forward to welcoming back our customers to our UK retail stores, and thank you for your support and patience during this time.