Crockett & Jones

How to Care

Fabrice, the Manager of the Crockett & Jones shop in Le Marais in Paris, will talk through how to care for your Crockett & Jones shoes. Outlining the importance of using the finest leathers coupled with high quality shoe care products, Fabrice showcases a basic step by step guide that if followed regularly will ensure your shoes age well.


Crockett & Jones only uses the highest quality components combined with the most skilled craftsmanship - a successful recipe for producing beautiful handmade shoes that represent excellent value for your investment. Proper care and maintenance of your shoes will help to ensure their longevity in wear. If you follow the guidelines below and treat your shoes in the correct manner, there is no reason why your shoes will not last for many years.


Using wooden shoe trees will help to absorb moisture and maintain the shape of the shoes as they dry out. Using a shoe horn prevents damage to the heels, counter and top line.

Leather soles can expand when wet so it is best to avoid very wet conditions when wearing your new shoes the first two or three outings. In the event that your leather soles do become sodden, ensure that you dry them out slowly and naturally, away from direct heat (e.g radiators). Leather shoes can often take a day to dry out fully just from natural perspiration, whenever possible alternate daily with other Crockett & Jones shoes.


Leather uppers require regular treating with a good-quality wax polish to protect the leather and give a high shine finish. This should help to prolong the life of the uppers and maintain their appearance. The shoes should be dry before application. Try to avoid using unsuitable liquid polish applicators as these can potentially damage the surface of high quality leathers and often create a lacquer which is hard to remove.

Suede and Nubuck uppers can be treated using a ‘Suede Protector’ spray. Using a rubber suede brush can help to lift any dirt and debris, however, stubborn stains may necessitate treatment with a suede shampoo. Suede can often be revived using steam from the kettle and gently cleaning with a rubber suede brush.

Waxed-finished or waterproof leather uppers should be treated with dubbin or a ‘waxed leather cream’ to condition, soften and protect the leather. Usually there is no need to use a coloured polish on this type of leather as they are not meant to have a high shine.